Workspaces
A workspace is the container for your domains, mailboxes, members, and billing. Every account starts with a Personal workspace, and you can be a member of as many workspaces as you like. That is useful for separating your personal mail from a business, a side project, or your family domain.
How workspaces work
One workspace, many members#
Each workspace owns a set of domains, the mailboxes on those domains, and the people who can access them. You can add as many members as you like. Members take up one seat in your subscription, and admins get an email notification whenever a new member is added or removed.
Workspace admins manage members under Users in the admin app at admin.cirrux.info. In Cirrux Mail, the Admin link in Settings takes you there.
One account, many workspaces#
A single Cirrux login can be a member of multiple workspaces. Billing, domains, and members are scoped to each workspace, so a business workspace and your Personal workspace stay cleanly separated.
You can create a new workspace at any time from Settings → Workspaces → Create workspace.
Billing per workspace#
Each workspace has its own billing. That keeps personal and business invoices separate, and means a colleague joining your business workspace doesn’t see anything about your Personal workspace.
Workspace admins manage the plan and invoices under Billing at admin.cirrux.info. If you’re an admin of several workspaces, pick the workspace with the selector in the top right.
Setting up your family or team
The most common reason to add members is to share a domain, for example to give every family member their own name@yourdomain.com mailbox. A domain is always tied to a single workspace, so the people sharing it need to be members of that same workspace.
1. Add your domain#
In the workspace that should own the domain, open Domains at admin.cirrux.info (or Settings → Domains in Cirrux Mail) and add your domain. Follow the Domains & DNS guide to point your DNS at Cirrux.
2. Add the other members#
Go to Users at admin.cirrux.info and click Add member for each person you want to bring on board. Enter their name and pick their address on one of your domains: Cirrux creates their mailbox in the same step.
- If you fill in an invitation email address, that person receives an invitation they can accept with an existing Cirrux account, or by creating a new one. You’ll be notified when they join.
- If you leave the invitation email blank, Cirrux generates a password for them and shows it to you right away. Useful for family members who don’t already have a Cirrux account.
3. Add more mailboxes when needed#
To give a member an extra mailbox, open them under Users and click Create mailbox. Members only see the mailboxes they have access to. Non-admins don’t see workspace-wide settings or other members’ mail.
If they’re moving from another provider, point them at the Google Sync or IMAP import guide to bring their old mail across.
Admins and regular members#
Admins can manage the workspace: add domains and members, and change billing. Regular members only see their own mailboxes and the ones shared with them. You can change a member’s role by opening them under Users and choosing Edit.
Agencies and partners
Managing multiple client workspaces
Because a single user can be a member of any number of workspaces, agencies and IT partners can manage email for multiple clients from one Cirrux login. Each client keeps their own workspace, billing, and domains; you join as an admin on every workspace you operate, and switch between them with the workspace selector at admin.cirrux.info. Get in touch if you’re setting this up and we’ll help you map your structure onto Cirrux.